Trusted, Local, and Future-Focused
Based in Newport, Telford, M J Wallace Limited proudly serves Shropshire, Staffordshire, Telford, and beyond. With a reputation built on honesty, reliability, and quality workmanship, we treat every project – whether a small domestic call-out or a large-scale commercial installation – with the same care and professionalism. Your project matters to us just as much as it matters to you.
What We Do
At M J Wallace, we provide a full range of electrical services for domestic, commercial, and industrial clients. Our goal is to deliver safe, efficient, and future-ready electrical solutions tailored to your needs.
Our core services include:
- EV Charger Installation – Professional supply and installation of home and commercial electric vehicle charging points, helping you make the switch to cleaner transport.
- Solar Panel Systems – Design and installation of solar PV systems that help reduce energy bills and carbon footprint.
- Battery Storage Solutions – Integrating smart battery systems to maximise your energy independence and efficiency.
- LED Lighting – Energy-efficient lighting upgrades for homes, offices, and industrial spaces, designed to enhance performance and reduce running costs.
- Air Conditioning Installation – Supply and installation of modern, energy-efficient air conditioning systems for comfort all year round.
- General Electrical Work – From rewiring and fuse board upgrades to fault finding and maintenance, we cover all aspects of electrical work.
- Testing and Inspection – Comprehensive electrical testing, certification, and condition reports to ensure compliance, safety, and peace of mind.
We combine modern technology with traditional craftsmanship, ensuring every installation meets the highest safety and performance standards.
How We Work
We believe in clear communication, fixed quotations, and punctual service. Our electricians are fully qualified, friendly, and respectful, ensuring your homes and businesses are treated with care.
From the initial consultation to the final handover, we manage every project with precision and transparency. We’re always happy to answer questions and provide expert guidance, so you feel confident every step of the way.
Our Promise
At M J Wallace, we promise to deliver:
- High-quality workmanship
- Honest, transparent advice
- Reliable service and punctuality
- A respectful approach to every job
- Long-term value through smart, sustainable solutions
We take pride in doing things properly – no shortcuts, no compromises.
Our Ethos
“Do it right – Do it once.”
This is more than a motto – it’s the foundation of how we work, how we train our team, and how we build lasting relationships with our customers. Every job is completed with precision, care, and integrity, ensuring long-term satisfaction and results you can trust.
At M J Wallace Limited, we’re not just electricians – we’re your partners in building a safer, smarter, and more sustainable future.
Registered Business Number – 10111515
Area of Registration – Registered Business in England and Wales
VAT Number – 248379956
M J Wallace Limited is an Introducer Appointed Representative (Financial Services Register No. 1050169) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.
We are an approved Which? Trusted Trader
In August 2016 M J Wallace Limited became endorsed by Which? through their Trusted Trader scheme. This was a particularly proud moment in the companies history as Which? is known and used by so many people when looking for a quality service or product.
See our 5* reviews on our Which? Trusted Trader page
How Which? assess its traders
Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by our trading standards professionals. Not just anyone can become endorsed. The assessment process includes:
Credit report
This is obtained to validate the financial health of a business who applies to be assessed.
Customer Satisfaction
The Which? Trusted Traders endorsement team will check a selection of customer references from 10 domestic customer details chosen at random by the assessor.
Business procedures
A thorough examination of business and administrative procedures to ensure that businesses have consumer interests in mind.
Interview and assessment
The standard assessment includes a face to face visit and interview carried out by a Which? trading standards professional to fully understand all aspects of how the applicant runs their business.
Report
Businesses receive a report of the assessment, providing valuable feedback from experienced assessors to ensure that they meet the high standards before they are allowed to join the scheme.
Endorsed trader
Having passed all these checks, the trader is now able to choose to join the scheme, agreeing to abide by the terms and conditions and code of conduct. They can now show their customers that they are an endorsed Which? Trusted trader.
Who makes the grade?
Those who don’t make the grade don’t get endorsed. Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet the high standards can become Which? Trusted traders.
If things go wrong
Complaints Policy
M J Wallace always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure we can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards we aim to achieve.
Please contact us straight away with any concerns either by phone, email or write to us.
If writing, get proof of posting.
M J Wallace Complaint Procedure
On receipt of your complaint we aim to respond within 5 days.
We will arrange a convenient date to come and view and/or remedy the situation within 28 days.
In the unlikely event we are unable to resolve your complaint having exhausted the M J Wallace complaints procedure, it may be necessary to use another complaint service. Where we cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.
We have access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement.
If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 029 2267 0040 who can explain if you are eligible to use their Alternative Dispute Resolution.