Covering Shropshire, Staffordshire, the Midlands and surrounding areas, we have grown a reputation for providing an honest, reliable and quality service that we are proud of.
The company was started by Michael Wallace at the age of 18, back in 2005, and has grown steadily over the years to a become a successful and respected company employing highly skilled electricians across multiple sectors. We are experts In the renewable energy and EV Charging market, successfully partnering and delivering projects throughout the UK.
Your job is as important to us as it is to you, meaning we arrive when we say we will and respect home whilst we are there. Our service is second to none and we pride ourselves on having happy customers who regularly recommend us. Check out our reviews on Which? Trusted Trader and Google.
Our Ethos: Do it right – Do it once
Our Promise: To offer high quality workmanship, reliability and a service that we are proud of.
We are an approved Which? Trusted Trader
In August 2016 M J Wallace Limited became endorsed by Which? through their Trusted Trader scheme. This was a particularly proud moment in the companies history as Which? is known and used by so many people when looking for a quality service or product.
See our 5* reviews on our Which? Trusted Trader page
How Which? assess its traders
Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an assessment process carried out by our trading standards professionals. Not just anyone can become endorsed. The assessment process includes:
Credit report
This is obtained to validate the financial health of a business who applies to be assessed.
Customer Satisfaction
The Which? Trusted Traders endorsement team will check a selection of customer references from 10 domestic customer details chosen at random by the assessor.
Business procedures
A thorough examination of business and administrative procedures to ensure that businesses have consumer interests in mind.
Interview and assessment
The standard assessment includes a face to face visit and interview carried out by a Which? trading standards professional to fully understand all aspects of how the applicant runs their business.
Report
Businesses receive a report of the assessment, providing valuable feedback from experienced assessors to ensure that they meet the high standards before they are allowed to join the scheme.
Endorsed trader
Having passed all these checks, the trader is now able to choose to join the scheme, agreeing to abide by the terms and conditions and code of conduct. They can now show their customers that they are an endorsed Which? Trusted trader.
Who makes the grade?
Those who don’t make the grade don’t get endorsed. Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet the high standards can become Which? Trusted traders.
If things go wrong
An extra benefit of using Which? Trusted Traders is that they have an independent Alternative Dispute Resolution service, Dispute Resolution Ombudsman, on hand should something go wrong. This problem solving service provides peace of mind for both consumers and traders.