SMART CARE
PV Care
Domestic PV Care
£249 +VAT per year
(or £22.99/month)
Includes an 12-month comprehensive solar health inspection consisting of:
Full visual inspection of the complete PV installation
Drone roof survey to inspect:
• Mounting system
• Roof condition around the installation
• Cable routing
DC electrical testing including:
• Operating currents
• Insulation resistance (where appropriate)
• Polarity verification
AC electrical inspection
Inverter health check including:
• Error log review
• Operating parameters
• Generation settings
• Export limitation settings (where fitted)
• Battery communication checks (if installed)
Inspection of all DC isolators, AC isolators and protective devices
Torque check of accessible electrical terminations
Inspection of cable management and UV degradation
Performance comparison against expected generation
Monitoring platform check and optimisation
Written digital service report with photographs
Recommendations for any remedial works
Member Benefits
Priority call-out response (within 24 hours*)
Reduced labour rates for remedial works
Priority booking during peak periods
Telephone technical support
Discounted replacement equipment where applicable
*Subject to parts availability and safe access.
Commercial PV Care
(up to 100kW)
£995 +VAT per year
Suitable for systems up to 50kW with a maximum of 4 inverters.
Includes everything in the Domestic PV Care package, plus:
Annual preventative maintenance visit
Thermal imaging inspection of electrical equipment (where appropriate)
Verification of inverter performance across all units
Inspection of warning labels and safety signage
Review of generation data and performance trends
Operational report for business records
Priority emergency attendance within 24 hours*
Commercial PV Care
(100kW–200kW)
£1,795 +VAT per year
Suitable for systems up to 200kW with a maximum of 10 inverters.
Includes:
Annual preventative maintenance visit
Everything included within the Domestic package
Inspection and testing of up to 10 inverters
Detailed performance analysis of each inverter
Drone inspection of the complete array
Thermal imaging of accessible electrical equipment
Review of monitoring platform and communications
String performance comparison
Asset condition report
Recommendations for preventative maintenance
Priority emergency attendance within 24 hours*
Commercial Systems Above 200kW
Price on application
Every large-scale installation is different.
We will provide a bespoke maintenance proposal based on:
System size
Number of inverters
Number of arrays
Site access
Monitoring requirements
Battery storage
EV charging integration
Required response times
Optional Add-ons
These can be offered across all plans:
We will provide a bespoke maintenance proposal based on:
Thermal Imaging Survey POA
Annual standalone inspection of:
• Distribution boards
• AC isolators
• DC isolators
• Inverters
• Battery connections
Monitoring Setup & Alerts POA
✓ Monitoring app optimisation
✓ Alert configuration
✓ Remote performance reviews
Suggested Terms
• Emergency attendance within 24 hours applies to faults reported during normal
business hours and is subject to safe access.
• Parts and replacement equipment are chargeable unless covered by manufacturer warranty.
• Repairs requiring scaffolding, access platforms or specialist equipment are quoted separately.
• Panel cleaning is not included.
• Services do not include DNO applications or system alterations.
• One scheduled maintenance visit per service period is included.
• Plans are transferable if the property is sold.
Pricing
Every large-scale installation is different.
£249
Domestic PV Care
£995
(up to 100kW)
£1,795
Commercial
(100-200kW)
POA
200kW+
Ready to get started?
We'll help you understand your options and find the right solution for your home or business.
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